Neferos is a receptionist service for small businesses that can't staff a phone around the clock. It answers every call — during the day, after hours, on weekends — and turns it into a booked appointment or a lead waiting in your inbox.
An actual after-hours call, handled without anyone in the room.
Most of what makes a receptionist good isn't the greeting — it's what happens when the call is inconvenient.
A lot of these services still punt calls outside business hours to a machine. Neferos doesn't have an "off" switch — the same AI that answers at 2pm answers at 2am, and still qualifies and books the caller.
Massachusetts requires both parties to consent before a call is recorded. Neferos discloses recording up front whenever it's turned on, and stays off by default until you decide otherwise — built with legal intake and privacy-conscious businesses in mind.
Every call is logged with a full transcript, not just a checkmark that says it went fine. You can read exactly what was said and what was promised.
No scripts that dead-end, no "we're closed" outside business hours, no message that sits unread until Monday.
Picks up in a couple of rings with your business's own greeting and hours, and answers questions the way you'd want them answered.
New customer, existing client, quote request, something urgent — it asks the right follow-up questions instead of guessing.
If the caller wants a time, it puts them straight on your schedule. If not, it takes down exactly what you'd want to know before you call them back.
The call, the full transcript, and the lead are waiting in your dashboard — and in your inbox — by the time you check your phone.
Same receptionist, tuned to the kind of call your business gets.
A missed call on a job site is a missed job. Neferos gets the address, the issue, and how urgent it is while you're up a ladder, then gets the caller booked or on your callback list.
Clients calling to book, reschedule, or ask if you do a specific service get answered the same way whether it's your Tuesday rush or your day off.
The first call to a law office is often the case. Neferos captures the details accurately and respects Massachusetts consent law from the first ring, so the intake is ready before you're back at your desk.
No tiers to compare yet — one plan, built out as we learn from the first businesses on it.
$497/month after that. No setup fee.
Onboarding is included, not billed separately. We write your greeting, set your hours and after-hours behavior, and test it together before it ever answers a real customer.
Need more than one number or location? Get in touch and we'll set it up — early accounts are configured by hand, not self-serve, while we onboard the first cohort.
Get startedTell us a bit about your business and we'll set up a live demo — including calling it yourself — before you commit to anything.